PATIENT EXPERIENCE, BEYOND THE EHR

Keep your EHR.

Connect the patient journey.

Add one flexible Patient Experience Layer across your existing systems.

Give patients a clear journey from registration and appointments to arrival, care and follow-up.

With user interaction in 21 languages, via App, Web, Terminals and other frontends.

The care network is always included.

Explore a pilot

See the platform

Live in Swiss hospitals · Built on Microsoft Azure · HL7 FHIR and open APIs

UseCase Patient Intake:

> 85% voluntary digital intake adoption

Reference: Kantonsspital Baden

Patients self check-in digitally; eligibility and records are verified automatically, only exceptions reach the front desk.

THE PROBLEM

Your systems are connected. Is your patient journey?

Patients experience appointments, questions, forms, waiting and uncertainty. Staff spend valuable time filling the gaps between disconnected digital tools.

Too many portals, forms and messages.

Staff chase information and answer repeat questions.

Patients do not always know what comes next.

Small improvements become large IT projects.

Patients choose digitally: 68% of US adults would switch providers for better digital access (HIMSS 2024).

THE SOLUTION

Not another portal. A powerful layer.

heyPatient becomes the experience layer across your ecosystem. Keep the systems that run your organization and give patients one consistent, personalized journey.

One branded experience across every location, whatever systems each site runs.

HIPAA-aligned architecture. Enterprise-grade security.

A PRACTICAL PATH TO VALUE

A proven platform. Ready for your organization.

heyPatient is production-ready and already supports the full patient journey. Following focused U.S. market adaptations and integration with your existing systems, the platform can be deployed across journeys, services and locations.

Start with the complete Patient Experience Layer or select one priority use case as a focused first step. Either way, you build on the same scalable platform without starting over.

Get to know the team

PROVEN IN HEALTHCARE

Built in Switzerland. Ready to prove value in the U.S.

Live and proven in more than nine healthcare organizations across Switzerland, including internationally recognized institutions such as the Swiss Paraplegic Centre, Klinik Lengg, University Children’s Hospital Zurich and Kantonsspital Baden, an internationally recognized smart hospital and Siemens reference site.

Kantonsspital Baden is invested in heyPatient.